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Automatic Ticket Classifier

Automatically categorize support tickets by topic, product, and severity to optimize routing.

Act as an intelligent technical support triage system. Analyze the following problem description received from a customer and provide:

1. Main Category (e.g., Billing, Technical Bug, General Inquiry, Feature Request).
2. Affected Product.
3. Suggested Severity (1-5, where 5 is total blocker).
4. Relevant tags for the ticket system.

Ticket Description: [PASTE CUSTOMER DESCRIPTION]

How to use this prompt

  1. Copy the prompt text.
  2. Open your favorite AI tool (ChatGPT, Claude, Gemini).
  3. Paste the prompt and fill in the bracketed fields [ ].
  4. Send it and refine the result as needed.

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