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Empathic Response Generator
Draft responses to customer complaints that validate their emotions and offer clear solutions, while staying calm.
Help me draft a response to a very upset customer regarding a delivery delay.
Customer Name: [NAME]
Situation: [DELAY DETAILS]
Solution we offer: [SOLUTION/COMPENSATION]
The tone must be:
- Highly empathic (We deeply regret... We understand your frustration...).
- Decisive (We are going to do X, Y, Z).
- Professional and reassuring.
Do not use robotic cliché phrases.How to use this prompt
- Copy the prompt text.
- Open your favorite AI tool (ChatGPT, Claude, Gemini).
- Paste the prompt and fill in the bracketed fields [ ].
- Send it and refine the result as needed.
